Bank of America interns at the USC University Village grand opening event on August 17, 2017
The Bank of America’s Financial Center Internship Program, also known as its Consumer Jobs Program places high school senior and college freshman age students at its financial centers to help youth develop personal and professional skills. Interns learn financial literacy skills and are exposed to the banking industry.

They develop customer service skills as lobby ambassadors. They also develop an understanding of the importance of following a code of ethics and increase their risk awareness through interactions with customers.

As a part of the University of Southern California Village’s Grand Opening on August 17, 2017, the interns were invited to promote Bank of America products and services at its

EWDD's WorkSource Center Employment Re-Entry Program Success Stories
The Economic and Workforce Development Department (EWDD) Updates Newsletter from the week of August 14, 2017, features the employment re-entry success stories of five individuals from the WorkSource Center in Sun Valley, operated by El Proyecto del Barrio and the WorkSource Center in Northeast LA, operated by Goodwill Industries.

These stories are about participants of EWDD’s re-entry program, which helps formerly incarcerated individuals find work. We have provided last names only to protect these individuals’ identities.


A Fresh Start – Re-Entry Participants Find Work in Construction Industry

EWDD Youth Staff members Chang Kim, Karina Henriquez, Elis Lee and Brenda Anderson at the Central Avenue Jazz Festival
The City of Los Angeles Economic and Workforce Development Department participates in community events throughout the year to promote the job training and business services available at EWDD’s YouthSource, WorkSource and BusinessSource Centers. In late July, EWDD staff spread the word about the department’s programs at the 22nd Annual Central Avenue Jazz Festival in South Los Angeles.

The Central Avenue Jazz Festival is a free event that takes place each year during the last weekend in July. The festival, started in 1996, regularly features a number of prominent jazz, blues, and latin musicians who got their start in the area. The event also spotlights young Los Angeles musicians as well as talent from the neighborhood's high school bands and choirs.

The LATTC WorkSource guided Nancy Santiago toward a new career
Nancy Santiago was working toward an Associate of Arts degree in Child Development at LATTC but when life circumstances prevented her from continuing her studies, she turned to the Vernon-Central/LATTC WorkSource Center for assistance in finding a job.

A career coach helped Nancy update her resume, polish her interview skills and advised Nancy to leverage her work experience and background in education to apply for Early Intervention Specialist positions.

After a month of job searching and interviewing, Nancy accepted a position as a Child Behavioral Interventionist through Easter Seals Southern California, an organization that offers resources for

LATTC Career Coach Jessica Fuentes helped veteran Steven Pantola find a rewarding job
After completing military service, Steven Pantola had trouble finding satisfying work. He tried sales, banking, customer service but his search for more fulfilling work continued.

He turned to the Vernon-Central/LATTC Work Source Center. With the encouragement of a career coach, Steven accepted a temporary job with the University of Southern California working with the homeless population. It was there that Steven finally found work that made him happy.

After completing the job assignment, Steven found a job as an Outreach Worker with the Volunteers of America where he refers participants

Enrique Nuñez and his LATTC Career Counselor Jessica Fuentes
Enrique Nuñez suffered an Achilles heel injury while working at a warehouse. Unable to work, Enrique became homeless and remained in a shelter until he was medically cleared to return to the workforce. He received a referral to the Vernon-Central/LATTC WorkSource Center and with the help of a career coach Enrique found a job at as a Call Center Representative.

To help with his transition from warehouse work to his new career in an office setting, the WorkSource Center provided assistance with professional attire for his first work week and a bus pass for his commute. Enrique now earns a competitive hourly wage, which afforded him the opportunity to leave the homeless shelter and find permanent housing.

LATTC WSC Career Counselor Jessica Fuentes helped find the funds for the tools so Ricardo Estrada could keep his job
About a year ago, Ricardo Estrada’s world was turned upside down when he was laid off from his job. Unable to provide for his family or keep up with his basic bills, Ricardo filed for bankruptcy.

Ricardo decided to seek training in a new industry and after six months, earned his certification as a Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) technician.

Ricardo had a job lined up right after completing school but when he showed up for his first day, he was sent home for not having the appropriate tools and equipment to do his job.

SPLA Coffee pop-up store event in Hollywood
The Central West BusinessSource Center assisted a local entrepreneur in reviewing his business plan and financials, helping him secure a $20,000 loan toward opening SPLA (São Paulo to Los Angeles) Coffee, a Brazilian specialty coffee shop scheduled to open in Chinatown in September 2017.

Alexander (Alex) Kippling worked as a Barista at a coffee shop while finishing his degree in Latin American studies at Willamette University. In 2014, Alex came across a specialty Brazilian coffee roaster in Portland, OR, and decided to pursue a career in the coffee industry.

Para Los Niños YouthSource Center gathered former students to launch the PLN Alumni Network on July 31, 2017
The Para Los Niños (PLN) YouthSource Center launched an Alumni Network on July 31, 2017 to provide support to youth experiencing challenges in college.

The alumni initiative arose after several former students expressed interest in continuing their relationship with PLN beyond the Youth Source Center experience, said Jorge Orozco, Director of PLN’s Youth Workforce Services. The goal of the initiative is to facilitate navigation of the college enrollment process and promote student retention at colleges and universities. Other benefits include peer support, personal growth, networking, and developing interpersonal and leadership skills. During the event, students were given the opportunity to connect and share personal experiences of their lives in college.

LAP3 2017-20 Strategic Plan Serving Disconnected Youth Report Cover
City of Los Angeles Economic and Workforce Development Department staff gathered with several partnering agencies Wednesday August 2 to unveil the Los Angeles Performance Partnership Pilot (LAP3) 2017-2020 Strategic Plan Serving Disconnected Youth.

“We’re really seeing that the model is working,” said Angela Rosales, Youth Systems Integration Manager for Los Angeles Homeless Services Authority, a LAP3 partner.

An estimated 70 people attended representing approximately 40 agencies including key partners the County of Los Angeles Workforce Development Aging and Community Services, Los Angeles Unified School District and the Los Angeles Community College District.

La Tropicana Neighborhood Market in Highland Park
The East Los Angeles BusinessSource Center provided business consulting services to La Tropicana Market, guiding the Highland Park neighborhood grocery through key issues during its expansion.

Founded in 2002 by owner Rana Silyan Redfield, the specialty market offers high quality Latino and Jamaican products that reflect the tastes of local residents. Redfield originally opened the market with family savings.

Located at 5200 Monte Vista Street near Ave 52 for 15 years, Redfield initially leased a portion of the building and saw an opportunity to expand when the space next door became available. The

The UPS Workforce Learning Lab through HIRE LA’s Youth, serves autistic youth
The first Hire LA’s Youth worksite to offer job training to young people with special needs opened in early July. The Los Angeles Speech and Language Therapy Center recently partnered with the United Parcel Service to open the UPS Workforce Learning Lab in Culver City, where a dozen youth with Autism Spectrum Disorder (ASD) will have the opportunity to practice the social skills needed to succeed in the workplace.

“What I want to do is give them the tools they need so when they get these jobs they’re able to be a viable member of the workplace,” said program Founder Dr. Pam Wiley.